Last Updated: 09/04/25

At Circle Cook Islands, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us.

1. Who We Are

Circle Cook Islands is a luxury brand that celebrates artisanal craftsmanship and cultural heritage through uniquely handmade products. Our website is designed to share our story, showcase our collections, and provide a seamless shopping experience.

2. What Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit/debit card details (processed securely via our payment provider – we do not store card details).

  • Order Information: Products purchased, order history, delivery preferences.

  • Website Usage Data: IP address, browser type, pages viewed, and time spent on our site (collected via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to inquiries and provide customer support

  • Improve our website and user experience

  • Share news, promotions, or updates (only if you’ve opted in)

  • Meet legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These help us remember your preferences, analyze website traffic, and improve functionality. You can adjust your browser settings to disable cookies, but this may affect your experience on our site.

5. How We Protect Your Information

We take data protection seriously. Your information is stored securely using industry-standard safeguards, and access is limited to authorized team members only.

6. Third-Party Services

We may share limited information with trusted third-party providers who help us operate our website and process orders (e.g., payment processors, shipping providers). These parties are obligated to protect your data and use it only for the purpose we provide it.

7. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint if you believe your data is being mishandled

To exercise these rights, please contact us at [insert email address].

8. Marketing Communications

You will only receive marketing emails from us if you have explicitly opted in. You may unsubscribe at any time by clicking the link at the bottom of our emails or contacting us directly.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Circle Cook Islands
Email: circlecooks@gmail.com
Location: Rarotonga, Cook Islands